Why Consider a Table Location System?

Table location when you have to deliver food to a table (or maybe other things) is critical. Cold food will create complaints but with the Table Tracking system deliver food to the exact table when it is just created.
table-tracker-for-restaurants

Table Tracker

Locate customers or guests at their exact table for far faster food deliveries. Reporting and other features make TT location system unique in the industry. Others only find a general area - we find the exact table!

NEW Version 3 operates on iPad (up to 5) and soon on ANY brand tablet. Full display where the customer is waiting with a waiting time display showing the exact waiting. Messaging integration and can be installed in to kiosk systems with KDS systems.

  • Fully approved
  • Exact location of customer
  • Can message the tracker
  • Customisable livery on tracker
  • Works with KDS systems QSR & Tevalis
  • Full reporting and consolidation
  • Long range coverage
  • Multi-screen operation
  • Red, yellow green wait list
  • Integrates with pager systems
  • Range extenders available
  • Heirarchic menu system

 

 

Let's Discuss Table Location

Table tracker has the ability to offer restaurants massive improvements in customer service; but also when tables are full it helps to turn those tables much quicker. Go in to ANY large fast casual restaurant where the staff serve meal to the table and watch what happens. Often when the food is ready, you will see staff collect the food, and then walk around looking for table tents (or something similar) and time ticks by. We have seen food take as long as eight minutes to reach a table! But with Table Tracker all that is a thing of the past.

If you visit the same restaurant say a few weeks after installation and just order something small like toast and cup of tea when the server comes from the kitchen area she already knows your table and she will look right at you and come immediately to the correct table. The service is exceptionally fast (under 1 minute mainly) and the food is piping hot.

Factually Table Tracker is the most accurate tracking system there is; while most competitive systems use something called BLE or wireless technology, Table Tracker does not. The advantage of the RFID system is that it is totally accurate and the server can go immediately to the correct table. Competitive systems can't do that, theose often take you to a 'zone' and that's about it.

From the original design care has been taken regarding the accuracy of the table location system because anything less than completely accurate is really only half a job as users of those types of systems find out after purchase; our table location solution really is at the top of the tree with substantially more sales and users than any other competitive product out there. Accuracy is king!

The Trackers can also be messaged so that there is a communications route to customer if needed; range can easily be exended and we have installations of over 250 tables both inside and out that work perfectly over distance.

The reporting is yet another level; it's possible to consolidate large company estates in to one really useful report showing important data that can not be accumulated in any other way. As one major company said "Now we have real data when we make decisions about equipment that shows the real position and no more anecdotal guesswork".

Other enhancements over recent times includes integration with QSR Automations and Tevalis for use with their excellent KDS systems. We also have the ability to operate with kiosks that are integrated to those systems today. You will see these rolling out across the country as they are made public.

Table Tracker stands quite unique in the restaurant business, because unlike many of those competitive systems available from others, this TT system really is the most accurate, powerful, and includes massive management information that will undoubtedly inprove your restaurant service, table turns and much more. Consider the best solution there is with Table Tracker and look closer - there is no doubt that this solution will change how your company works forever.

Here is a short video showing just how this system works

Other Customer Systems Available

There are a number of other communication solutions available that include mobile phone technology, on-site wireless paging as well as other technologies similar to RFID, but they all can enhance customer experience, reduce walk-away's and increase table turns while at the same time increasing the profitability of the restaurant. 

Connect-Spot-Label

ConnectSpot allows a customer to notify employees of their location and/or that they have arrived. The system can guide anyone through the procedures and even log in customers if needed.

Call buttons are so convenient for customers. They make contacting staff so easy and of course the staff can attend very quickly when someone needs some kind of assistance. Used also for emergency paging for on-site.

Table Tracker is used throughout the world and is the de-facto standard when you have to locate a customer to their EXACT location. Usually used for restaurants but there are other uses too.

Questions About Table Tracker?

Just ask if you have any questions - we have all the answers!