Determine the EXACT
location where the customer is seated
Why Consider a Table Location System?
Table location when you have to deliver food to a
table (or maybe other things) is critical. Cold food
will create complaints but with the Table Tracking
system deliver food to the exact table when it is just
created.
Locate customers or guests at
their exact table for far faster
food deliveries. Reporting and other
features make TT location system
unique in the industry. Others only
find a general area - we find the
exact table!
NEW Version 3 operates on iPad (up to 5) and
soon on ANY brand tablet. Full display where the
customer is waiting with a waiting time display
showing the exact waiting. Messaging integration
and can be installed in to kiosk systems with KDS
systems.
Fully approved
Exact location of customer
Can message the tracker
Customisable livery on tracker
Works with KDS systems QSR & Tevalis
Full reporting and consolidation
Long range coverage
Multi-screen operation
Red, yellow green wait list
Integrates with pager systems
Range extenders available
Heirarchic menu system
Let's Discuss Table Location
Table tracker has the ability to offer
restaurants massive improvements in customer service; but also
when tables are full it helps to turn those tables much quicker.
Go in to ANY large fast casual restaurant where the staff serve
meal to the table and watch what happens. Often when the food is
ready, you will see staff collect the food, and then walk around
looking for table tents (or something similar) and time ticks
by. We have seen food take as long as eight minutes to reach a
table! But with Table Tracker all that is a thing of the past.
If you visit the same restaurant say a few
weeks after installation and just order something small like
toast and cup of tea when the server comes from the kitchen area
she already knows your table and she will look right at you and
come immediately to the correct table. The service is
exceptionally fast (under 1 minute mainly) and the food is
piping hot.
Factually Table Tracker is the most
accurate tracking system there is; while most competitive
systems use something called BLE or wireless technology, Table
Tracker does not. The advantage of the RFID system is that it is
totally accurate and the server can go immediately to the
correct table. Competitive systems can't do that, theose often
take you to a 'zone' and that's about it.
From the original design care has been
taken regarding the accuracy of the table location system
because anything less than completely accurate is really only
half a job as users of those types of systems find out after
purchase; our table location solution really is at the top of
the tree with substantially more sales and users than any other
competitive product out there. Accuracy is
king!
The Trackers can also be messaged so that
there is a communications route to customer if needed; range can
easily be exended and we have installations of over 250 tables
both inside and out that work perfectly over distance.
The reporting is yet another level; it's
possible to consolidate large company estates in to one really
useful report showing important data that can not be accumulated
in any other way. As one major company said "Now we have real
data when we make decisions about equipment that shows the real
position and no more anecdotal guesswork".
Other enhancements over recent times
includes integration with QSR Automations and Tevalis for use
with their excellent KDS
systems. We also have the ability to operate with kiosks that
are integrated to those systems today. You will see these
rolling out across the country as they are made public.
Table Tracker stands quite unique in the
restaurant business, because unlike many of those competitive
systems available from others, this TT system really is the most
accurate, powerful, and includes massive management information
that will undoubtedly inprove your restaurant service, table
turns and much more. Consider the best solution there is with
Table Tracker and look closer - there is no doubt that this
solution will change how your company works forever.
Here is a short video showing just how this
system works
Other Customer Systems Available
There are a number of other communication
solutions available that include mobile phone technology,
on-site wireless paging as well as other technologies similar to
RFID, but they all can enhance customer experience, reduce
walk-away's and increase table turns while at the same time
increasing the profitability of the restaurant.
Connect-Spot-Label
ConnectSpot allows a
customer to notify employees of their location and/or
that they have arrived. The system can guide anyone
through the procedures and even log in customers if
needed.
Call buttons are so
convenient for customers. They make contacting staff so
easy and of course the staff can attend very quickly
when someone needs some kind of assistance. Used also
for emergency paging for on-site.
Table Tracker is used
throughout the world and is the de-facto standard when
you have to locate a customer to their EXACT location.
Usually used for restaurants but there are other uses
too.
Questions About Table Tracker?
Just ask if you have
any questions - we have all the answers!